Privacy Policy

Effective Date: September 26, 2026
Last Updated: September 26, 2026

Spivey Training Solutions (“Spivey Training Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, enroll in or purchase our training services, communicate with us, or otherwise interact with Spivey Training Solutions.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Mailing address

• Telephone number

• Billing and payment information

• Business or organization information

• Course, training, or enrollment information

• Information you provide when requesting information or support

• Communications and correspondence you send to us

• Information submitted through forms, registrations, surveys, or applications

• Other information you voluntarily provide in connection with our services

We do not intend to collect sensitive personal information unless it is reasonably necessary to provide a particular service and you voluntarily provide it.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website or source

• Date and time of visits

• General website usage information

• Other technical information provided by your browser or device

We may use cookies and similar technologies to operate, secure, analyze, and improve our website.

2. How We Use Information

We may use personal information for purposes including:

• Providing and administering our training programs and services

• Processing registrations, purchases, and payments

• Communicating with you about your account, enrollment, training, or services

• Responding to questions, requests, and customer-support inquiries

• Providing information about our services

• Sending administrative communications

• Improving our website, courses, and services

• Understanding how visitors use our website

• Detecting, preventing, and addressing fraud, security issues, or misuse

• Maintaining business and financial records

• Complying with legal and regulatory obligations

• Enforcing our agreements and protecting our legal rights

• Performing other purposes disclosed to you at the time information is collected

Where required by applicable law, we will obtain appropriate consent before using personal information for certain purposes.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

• Keep our website functioning properly

• Remember preferences

• Understand website traffic and usage

• Improve website performance

• Measure the effectiveness of communications or marketing

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

If we use third-party analytics, advertising, or similar technologies, those providers may collect information about your activity in accordance with their own privacy policies.

4. How We Share Information

We do not sell your personal information for money.

We may share information with third parties when reasonably necessary to operate our business and provide our services. These parties may include:

• Payment processors

• Website hosting and technology providers

• Learning-management or course platforms

• Email and communications providers

• Customer relationship management providers

• Analytics providers

• Professional advisers, such as attorneys, accountants, or consultants

• Government authorities or law enforcement when required or permitted by law

• Business partners or service providers assisting us with our operations

We expect service providers that process information on our behalf to use that information only as necessary to provide their services or as otherwise permitted by law.

We may also disclose information in connection with a merger, acquisition, sale, financing, reorganization, bankruptcy, or other business transaction involving some or all of our assets.

5. Payment Information

If you purchase products or services from us, payments may be processed by a third-party payment processor.

We may not directly receive or store your complete payment-card information. Payment information may instead be collected and processed by the applicable payment provider under its own privacy policy and terms.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review the privacy policies of any third-party website or service you use.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should understand that transmission of information over the internet carries some degree of risk.

9. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your information is collected or used

• Opt out of certain marketing communications

• Withdraw consent where processing is based on consent

To unsubscribe from promotional emails, you may use the unsubscribe instructions contained in the applicable communication.

To submit a privacy-related request, contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing certain requests. We will process requests in accordance with applicable law.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13 unless expressly stated otherwise.

We do not knowingly collect personal information from children under 13 without legally required parental or guardian consent.

If you believe that a child has provided us with personal information in violation of this policy, please contact us so that we can take appropriate action.

11. U.S. State Privacy Rights

Certain states provide residents with additional privacy rights.

Depending on where you live and applicable law, you may have rights concerning access, correction, deletion, portability, opting out of certain forms of processing, or other uses of personal information.

If a state privacy law applies to our processing of your information, we will provide the rights and disclosures required by that law.

To exercise an applicable privacy right, contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy. If a change is material, we may provide additional notice where required by law.

We encourage you to periodically review this page for the latest information about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Spivey Training Solutions
Email: contact@spiveytraining.com
Website: spiveytrainingsolutions.com