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Terms of Service

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Effective Date: September 26, 2026
Last Updated: September 26, 2026


Welcome to Spivey Training Solutions.

These Terms of Service (“Terms”) govern your access to and use of the Spivey Training Solutions website, training programs, courses, educational materials, products, and related services (collectively, the “Services”).

By accessing our website or purchasing, enrolling in, or using our Services, you agree to these Terms. If you do not agree to these Terms, please do not use our website or Services.


1. About Spivey Training Solutions

Spivey Training Solutions (“Spivey Training Solutions,” “we,” “us,” or “our”) provides training, educational, professional-development, and related services.

The specific Services available to you may vary based on the program, course, package, or offering you purchase or enroll in.


2. Eligibility

You may use our Services only if you are legally capable of entering into a binding agreement under applicable law.

If you are using our Services on behalf of a company, organization, school, agency, or other entity, you represent that you have authority to bind that entity to these Terms.


3. Registration and Account Information

Certain Services may require you to register for an account or provide information about yourself.

You agree to provide accurate, current, and complete information and to update that information when necessary.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.


4. Training and Course Enrollment

When you enroll in a training program or course, you agree to provide the information necessary to complete registration and participate in the program.

Course availability, schedules, instructors, materials, delivery methods, and other program details may change when reasonably necessary.

Unless otherwise stated for a particular program, enrollment is personal to the individual purchaser and may not be transferred to another person without our prior written permission.


5. Fees and Payments

Prices for our Services are stated at the time of purchase or registration.

You agree to pay all applicable fees, taxes, and other charges associated with the Services you purchase.

Payment may be processed by a third-party payment provider. By submitting payment information, you authorize the applicable payment processor to process your transaction.

We reserve the right to correct pricing errors or other errors in product or service descriptions.


6. Refunds, Cancellations, and Rescheduling

Refund, cancellation, withdrawal, and rescheduling policies may vary by program or service.

The refund or cancellation terms presented at the time of purchase or enrollment will generally govern that transaction.

Unless otherwise stated in the applicable program terms:

  • Requests for refunds or cancellations should be submitted to contact@spiveytraining.com.

  • Certain fees or payments may be non-refundable.

  • Missed sessions may not qualify for refunds or make-up sessions.

  • We may establish deadlines for cancellation or rescheduling requests.

  • Special circumstances may be handled at our discretion, subject to applicable law.


If a specific course or service has separate refund or cancellation terms, those terms will control to the extent of any conflict with these Terms.


7. Changes to Services

We may modify, suspend, replace, or discontinue portions of our Services from time to time.

We may also modify course schedules, instructors, delivery methods, materials, or other program details when reasonably necessary.

If a material change substantially affects a paid service and applicable law requires a particular remedy, we will comply with applicable requirements.


8. Educational and Training Disclaimer

Our Services are provided for educational, training, informational, and professional-development purposes.

Completion of a course or training program does not necessarily guarantee employment, certification, licensure, promotion, business results, academic credit, or any particular professional outcome unless expressly stated in writing by Spivey Training Solutions.

Where a course relates to a certification, examination, license, credential, or professional requirement administered by another organization, that organization’s requirements and decisions control.

You are responsible for determining whether a particular course or training program satisfies your personal, professional, employer, licensing, or regulatory requirements.


9. Intellectual Property

Unless otherwise stated, the website and all content provided by Spivey Training Solutions—including text, graphics, logos, photographs, videos, course materials, presentations, documents, downloadable resources, designs, and other materials—are owned by or licensed to Spivey Training Solutions and are protected by applicable intellectual-property laws.

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use materials provided to you solely for your personal or authorized business use in connection with the applicable Services.

Unless we provide written permission, you may not:

  • Reproduce or redistribute course materials

  • Sell, license, or commercially exploit our materials

  • Upload our materials to another website or platform

  • Share paid course access with unauthorized individuals

  • Copy or substantially reproduce training content

  • Remove copyright, trademark, or other proprietary notices

  • Use our materials to create a competing training product

  • Record or reproduce live training sessions without permission


All rights not expressly granted remain with Spivey Training Solutions or the applicable rights holder.


10. User Content

If you submit comments, feedback, questions, reviews, testimonials, photographs, documents, or other content to us (“User Content”), you retain ownership of your User Content.

By submitting User Content, you grant Spivey Training Solutions a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content as reasonably necessary to operate and improve our Services, unless otherwise agreed in writing.

You represent that you have the necessary rights to provide any User Content you submit.

We reserve the right to remove User Content that violates these Terms, applicable law, or our policies.


11. Prohibited Uses

You agree not to use our website or Services to:

  • Violate any applicable law or regulation

  • Infringe another person's intellectual-property rights

  • Attempt to gain unauthorized access to accounts or systems

  • Interfere with the operation or security of our website

  • Introduce malicious code, viruses, or harmful software

  • Circumvent access controls or security measures

  • Impersonate another person or entity

  • Share account credentials without authorization

  • Copy, distribute, or exploit our proprietary materials without permission

  • Use our Services for fraudulent or unlawful purposes

  • Engage in conduct that materially disrupts training sessions or other users' ability to participate

We may suspend or terminate access if we reasonably believe these Terms have been violated.


12. Privacy

Your use of our website and Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, and disclose personal information.


13. Third-Party Services and Links

Our Services may include links to or integrations with third-party websites, platforms, applications, payment processors, or other services.

Third-party services are governed by their own terms and policies.

We are not responsible for the availability, content, security, or practices of third-party services.


14. Disclaimers

To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted

  • The website will be error-free

  • All information will always be current or complete

  • A particular training program will produce a particular outcome

  • The Services will satisfy every user's individual needs or requirements


Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded or limited.


15. Limitation of Liability

To the fullest extent permitted by applicable law, Spivey Training Solutions and its owners, employees, instructors, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, our website or Services.

To the fullest extent permitted by law, our total liability arising out of or relating to the Services will not exceed the amount you paid to Spivey Training Solutions for the specific Service giving rise to the claim during the six-month period preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the limitations above may not apply to you.


16. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Spivey Training Solutions and its owners, officers, employees, instructors, contractors, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses—including reasonable attorneys' fees—arising out of or related to:

  • Your violation of these Terms

  • Your misuse of the Services

  • Your violation of applicable law

  • Your infringement of another person's rights

  • Content you submit through the Services


17. Termination

We may suspend or terminate your access to our website or Services if:

  • You violate these Terms

  • You fail to make required payments

  • Your conduct creates a security or operational risk

  • We are required to do so by law

  • We discontinue the applicable Service

Termination does not eliminate obligations that, by their nature, should continue after termination, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.


18. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Services will be subject to the jurisdiction of the state and federal courts located in Cobb County, GA, unless applicable law requires otherwise.

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19. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date above. Your continued use of our website or Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

If a material change requires additional notice under applicable law, we will provide that notice in an appropriate manner.


20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.


21. Entire Agreement

These Terms, together with any additional terms specifically applicable to a particular course, product, or service and our Privacy Policy, constitute the agreement between you and Spivey Training Solutions concerning your use of the applicable Services.

If there is a conflict between these Terms and specific written terms provided for a particular Service, the specific terms will control with respect to that Service.


22. Contact Us

If you have questions about these Terms or our Services, please contact us:

Spivey Training Solutions
Email: contact@spiveytraining.com
Website: spiveytrainingsolutions.com


These drafts are intentionally structured so you can drop them into separate website pages with minimal editing. Before publishing, the main items to fill in are legal business name, address, website URL, contact emails, governing state/county, refund policy, and the actual third-party platforms/payment providers you use.

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